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Product Returns

We want you to be happy with your purchase. You are welcome to exchange any unused and unopened item in new condition within 30 days of purchase.

In no event will the Company be obligated to accept the exchange of merchandise that has been damaged through the customer's actions or omissions. Damage occurring during return shipment will be the responsibility of the customer.

Please contact us for all return requests to receive a Return Authorization number that must be included with you return to receive your exchange credit.

(Note: We accept returns just for products ordered directly from Swisa Beauty Australia via this website). If you purchased the products at one of our distributor locations nationwide and internationally, please return to the store/kiosk/point of sale where you purchased the goods as each point of sale is independently owned and operated and have its own policies.)